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Customer Service Representative
FORT WAYNE IN 46802
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90663238

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Robert Half Office Team

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
       
  7 Views, 0 Applications  
 
Customer Service Representative
Join Our Team as a Customer Service Representative! OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. This role will be situated in a challenging and dynamic environment. If you're looking for a long term temporary engagement, this could be the Customer Service Representative position for you! Responsibilities: Provide top notch customer service in a fast paced environment De-escalate calls while delivering difficult messages to customers in a way that creates a positive customer experience Maintain high performance metrics including average handle time, after call work, quality, adherence, as well as customer satisfaction Be able to make the right decision while keeping the customer and company in mind Ability to work independently while doing what's best for our customers Involved with all aspects of customer service, including solving problems, answering questions and working with customers to ensure fantastic service
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
*Req ID:* 01420-0010472722
*Functional Role:* Customer Service
*Country:* USA
*State:* IN
*City:* FORT WAYNE
*Postal Code:* 46802-3145
*Compensation:* $12.35 to $14.30 per hour
*Requirements:* Must have conflict management skills and the ability to deliver a difficult message that creates the best customer experience possible Excellent verbal and written communication skills The ability to work in a fast-paced environment while being organized and using your time efficiently Be empathetic to customer concerns and display sincere desire to find a resolution Ability to meet strict attendance guidelines 2+ years of call center or customer service related experience

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